Posted 30th January 2026
What Participants Said About Our January 2026 “Information Sharing and Confidentiality” course
In January 2026, we delivered our Information Sharing and Confidentiality training day. This is an interactive course designed to support practitioners in navigating a complex and important aspects of mental health care. Carer’s, families, friends and significant others often play a vital role in supporting service users. Understanding how to share information safely and ethically is essential. This training offered participants an opportunity to reflect on these challenges, build confidence, and explore good practice when working with service users and those involved in their care.
As part of the day, we also gathered feedback from participants.
Here’s what the participants had to say:
“The use of video to think about carer’s stories was brilliant. There was a good balance of slides, videos and small group work.”
— A doctor working in an Early Intervention Service
“The groupwork throughout the day and scenarios at the end were really helpful for learning and consolidation.”
— Psychology
This “topic is something that arises regularly in my day to day practice. It was useful to refresh my knowledge of the law and guidelines. The scenarios were particularly helpful and it would be good to include more of these.”
— A doctor working in an Early Intervention Service
“Informative and covered everything I felt was needed for my role.”
— Mental health practitioner
“Very well put together, with guest speakers. I also liked how the carers pathway was added in and shown how to access it.”
— Community Psychiatric Nurse
“Lots of information, presented well and I gained a better understanding of confidentiality and sharing this with family.”
— Physical health nurse
“Excellent, really informative.”
— Mental Health Nurse
“This was really interesting, and that there is more to confidentiality than I first thought.”
— Ward Admin Manager
“Important information for all staff having contact with patients/family/carers – useful for everyday practice working in an adult community mental health team.”
— Advanced Nurse Practitioner
“The training was excellent, engaging and relevant… Good involvement of service users helps capture the personal impact on patients and their families.”
— First Surname