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Organisational Development Services

Over the last 25 years The Meriden Family Programme has created a network of staff trained in supporting families across the world.

We have learned a huge amount about how services have supported families in different settings and in different countries and having this range of knowledge and experience means that we are in a strong position to support other organisations to develop their services in a way that is more supportive of families. This can be through meetings, workshops, visits to sites, holding a conference or developing a training plan.

Examples of Organisational Development

Canada

Members of the team visited Nova Scotia in Canada after being invited to hold a weeklong trip around the province, visiting hospitals and meeting with staff with the idea that services would start to look at being more inclusive of families. The use of confidentiality meant that families were struggling to receive any meaningful information from staff about their relatives. Families were receiving inconsistent support from staff. The team that visited were required to find a way to challenge current practice in a respectful way and to identify ways in which services could change and move forward. As well as training staff in delivering family work and running carers groups, a bespoke training programme around confidentiality was written which included a manual which enabled staff in Nova Scotia to deliver the training on confidentiality.

Japan

Members of the team also visited Japan after being invited by a charity that was looking to improve the experience of families in contact with mental health services. Most of the mental health care in Japan is hospital based, with families having limited contact with services. A series of workshops, meetings and conferences took place over one week, with carers and family members being invited to share their experiences and talk about what they wanted from services. This was an unusual scenario in Japan at the time. The trip was successful in that staff were made aware of the evidence for family work and the value of involving families. Currently there 25 (check this) clinicians delivering training and supervision across the country.

We have developed numerous long-term training programmes for different organisations. Some of these have over a three-year period, which allows the team to liaise with senior managers to ensure staff are being supported to implement family work and to deal with ongoing challenges to implementation. Some training programmes have included bespoke training for team managers to support them to encourage their team members to work with families.

For further discussion please contact:

Martin Atchison

[email protected]